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About us

History and Mission of Bielik

Bielik was founded on the conviction that Polish users deserve a modern platform for investing in cryptocurrencies, built under Polish law and registered in Poland across the entire scope of user service. The founders of Bielik brought broad international experience from the banking, fintech, and blockchain industries, and on this foundation built a tool that answers the real needs of Polish users: security, along with simplicity and transparency of usage rules.
Bielik is a Polish business entity (Bielik Vault Sp. z o.o.), established in 2022 and registered with the KNF (Polish Financial Supervision Authority) as a Small Payment Institution (MIP224/2023).
Bielik has also been registered as a Virtual Asset Service Provider (VASP) under the regulations of the Ministry of Finance and the AML/CFT Act (RDWW-831). Due to the expiration of these regulations on 30 June 2026, and the prolonged implementation of MiCA regulations in Poland, Bielik has established a partnership with BitGo Europe GmbH (https://www.bitgo.com/), headquartered in Germany (BitGo), which holds a CASP license and is supervised by BaFin. This ensures Bielik’s compliance with EU law and continuity of services for its Users.

BitGo is a leading, regulated provider of crypto infrastructure for institutions, founded in 2013, serving clients in over 100 countries, and listed on the NYSE (BTGO), which comes with the highest level of transparency. We operate in accordance with national AML/CFT regulations as well as international regulations in this area. By law, Bielik Vault Sp. z o.o. submits periodic reports to Polish authorities and institutions, such as the KNF, GIIF (General Inspector of Financial Information), and the NBP (National Bank of Poland).
Our mission is to build trust in the world of digital assets by combining traditional financial services with crypto innovation. We focus on full compliance with regulations in Poland and the European Union, transparency based on the principle of putting everything “in black and white,” and education tailored to the evolving needs of users.
Bielik is a project born of local needs and local ambitions – we want investing in cryptocurrencies to be safe, transparent, and compliant with regulations, as well as accessible and understandable for anyone looking to start or grow their experience with digital assets.

Service and Product Offering

Bielik is a modern, Poland-registered platform that enables easy and secure cryptocurrency investing – based on regulations in force in Poland and the European Union, in the Polish language and designed with the user in mind.
Bielik is a trustworthy space for those just starting their journey with cryptocurrencies, as well as for those seeking a local, safe, and user-friendly environment to grow their digital portfolio.
In the near future, we plan to expand our offering with recurring deposits, currency indices, educational materials, and a transaction data export feature for tax purposes — all so that users can better understand the market and make informed, responsible investment decisions.

Our offering includes:

An intuitive web platform and mobile app for iOS and Android – always within reach, designed for convenience and ease of use.
Free registration – we don’t charge any fees for opening an account.
Simple identity verification (KYC) – the entire process takes just a few minutes and is completed in the app or browser.
Advanced security features, including two-factor authentication (2FA), to protect your funds and personal data.
Fast and convenient payment methods: bank transfers, BLIK, VISA and Mastercard cards, Google Pay, Apple Pay.
Wallet overview – always know exactly how much you have in traditional currencies and cryptocurrencies, clearly and transparently, on a single screen.
Buy and sell carefully selected cryptocurrencies using Polish złoty (PLN) and euro (EUR), with seamless exchange between digital assets.
No hidden fees – you know exactly what you’re paying and for what. No surprises in exchange rates or unclear charges.
Transaction history – a dedicated tab lets you track all operations in one place: deposits, withdrawals, exchanges, and crypto purchases.
Referral program: invite friends and earn 40 PLN for every successful registration through your link.
Terms and documents prepared with a focus on transparency and compliance with regulatory requirements in Poland and the European Union.
Communication entirely in Polish – across the interface, terms and conditions, and customer support.

Security and Legal Compliance

User security is our priority. On the Bielik platform, we apply a range of technical and organizational measures aimed at protecting financial funds, personal data, and account access:
Two-factor authentication (2FA) – every login and every sensitive operation requires an additional layer of verification.
Data encryption – all user data is transmitted in encrypted form, using proven protocols.
Access segmentation – the system infrastructure is divided into layers with different levels of permissions and access, which limits the risk of unauthorized activity.
Ongoing security testing – we regularly conduct penetration tests and simulate potential attacks to eliminate vulnerabilities and continuously raise our level of protection.
Continuous monitoring – our technical team monitors the platform in real time for activity, anomalies, and potential threats.
Bielik Vault Sp. z o.o. is a Polish business entity operating as a Small Payment Institution, registered with the Polish Financial Supervision Authority (KNF) (no. MIP224/2023).
Bielik Vault Sp. z o.o. has also been registered as a Virtual Asset Service Provider (VASP) under the regulations of the Ministry of Finance and the AML/CFT Act (RDWW-831). Due to the expiration of these regulations on 30 June 2026, and the prolonged implementation of MiCA regulations in Poland, Bielik has established a partnership with BitGo Europe GmbH (https://www.bitgo.com/), headquartered in Germany (BitGo), which holds a CASP license and is supervised by BaFin. This ensures Bielik’s compliance with EU law and continuity of services for its Users.
BitGo is a leading, regulated provider of crypto infrastructure for institutions, founded in 2013, serving clients in over 100 countries, and listed on the NYSE (BTGO), which comes with the highest level of transparency.
By law, Bielik Vault Sp. z o.o. submits periodic reports to Polish authorities and institutions, such as the KNF (Polish Financial Supervision Authority), GIIF (General Inspector of Financial Information), and the NBP (National Bank of Poland).
We rigorously comply with local and international regulations concerning anti-money laundering, counter-terrorist financing, and personal data protection (GDPR). Our terms and conditions, procedures, and documentation are fully grounded in Polish law – ensuring our users transparency and security from the very first moment they use the platform.

Contact and Support

Do you have questions, need technical help, or want to learn more about how the Bielik platform works? We’re available and ready to help – quickly, clearly, also in Polish.
Office:
Bielik Vault Sp. z o.o.
ul. Śmiała 26
01-523 Warszawa, Polska
This is where, in the heart of Warsaw, we develop our platform and serve customers from across Poland.
Contact details:
We’re available Monday to Friday, 9:00 AM–5:00 PM. Outside these hours, you can leave a message – we’ll get back to you as soon as possible.
Support Channels
Social Media – we’re active and respond to messages:
Whether you need help setting up an account, have questions about a transaction, or want to share a suggestion – our customer support team is here for you.
Registration Details:
Bielik Vault Sp. z o.o. is a company registered in Poland, entered into the National Court Register (KRS) under number 0000973604, with a share capital of PLN 705,000, NIP (Tax Identification Number) 5252910690, and REGON (Statistical Number) 522217296. The company also holds an LEI number: 259400VG2WGWIFATD171. It operates as a Small Payment Institution under number MIP224/2023, under the supervision of the Polish Financial Supervision Authority (KNF).